fighting a fool's crusade

i love my job and i love what i do.. admittedly, i don't love many of the people who work for the company but doesn't that apply to everybody anyway? you don't have to love EVERYONE you work with, after all.. you just have to work well with them.

but what if, after a while, when you go home tired and disillusioned, you begin to think of leaving? it's no secret that i've thought about this before. i'm tired. i didn't work my butt off in college to learn to write memos kindergardeners can understand. i'm tired of having to explain time and again the guidelines of a project because some of them can't be bothered to read that darn memo. i'm tired of their selfishness and their lack of passion.

recently, we had a corporate planning session. my partner and i worked our butts off creating a kick-ass marketing plan. i hate how after a while we regress back to where we started. when do we learn? when do we realize the importance of hiring good people and getting rid of the ones who are just too damn lazy?

i work for a service-oriented company. what kind of employees do we have when none of them can be bothered to learn what we offer? how can we serve people to the best of our capabilities when our own frontliners refuse to take in the importance of knowing your products and services? i sometimes feel like i'm lying to the public.. not about how good we are at what we do (we really ARE the best here) but when we talk about service excellence. are we really that excellent when employees refuse to care? nothing moves them except money. i may be a little too idealistic but don't you at least have to LIKE something about your job that isn't related to money?

i'm tired of trying to get these people to feel something for their jobs.. no sense of ownership, no accountability, NOTHING. they don't care. they just don't care. and i'm tired.

i wonder how long i can keep this up.. nothing to worry about, luv. you have an excellent resume.